Klienditoe spetsialist Estonian & Russian bilingual Customer Experts (Relocating

Tööülesanded

Join our Customer Experts team and work with one of the most innovative companies of the tobacco industry
In collaboration with the tobacco industry’s world leader – a pioneer in the design of smokeless products – TP in Greece has set out to deliver a smoke-free future.
Following the release of an innovative smokeless cigarette device, we are currently looking for talent with Estonian and Russian bilingual language skills to join our customer care team in Athens, Greece.
Our goal is to provide a seamless customer experience to all those who have already embraced smoke-free products, in an effort to actively contribute to the adoption of a healthier lifestyle and mindset.
We are looking for a Customer Experts for tobacco products.
What you will do:
- Educate users on how to use & take care of their devices
- Provide assistance for new purchases
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times

Nõuded kandidaadile

What you will bring:
- Fluency in Estonian and Russian (bilingual)
- Very good communication skills in English
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- Resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Keeleoskus:
inglise keel - nõutud (kõnes: B2 - hea, kirjas: B2 - hea)
eesti keel - nõutud (kõnes: C1 - väga hea, kirjas: C1 - väga hea)
vene keel - nõutud (kõnes: C1 - väga hea, kirjas: C1 - väga hea)

Omalt poolt pakume

What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
- Competitive monthly salary + 2 extra salaries per year
- Referral Program: Bring your friends and receive great bonuses!
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity

Töökoha andmed

Töökoha asukoht: Kreeka Athens, Greece.
Vabade töökohtade arv: 5
Töötasu täpsustus: Competitive monthly salary + 2 extra salaries per year
Tööaeg: Täistööaeg

Kandideerimise info

Please send CV and cover letter to [email protected]

Kandideerimise tähtaeg: 04.05.2025
Vajalikud dokumendid: kaaskiri, CV



Kui Teil puudub konto tooline.ee-s või mingil põhjusel puudub võimalus kandideerida ametikohale läbi meie portaali, saate kandideerida läbi originaalikuulutuse Töötukassa veebilehel selle lingi kaudu: https://www.tootukassa.ee/et/toopakkumised/klienditoe-spetsialist-estonian-russian-bilingual-customer-experts-relocating-to-greece-786696